Julora Health
SMS terms
Programme
Julora Health LLC sends text messages about your account, order, shipment and care, and, only if you separately opt in, occasional marketing messages.
Consent
You opt in by ticking the box at checkout, in your account, or by replying to a message. Consent to marketing messages is not a condition of receiving care or purchasing anything.
Frequency
Message frequency varies by your activity and the stage of your care.
Cost
Message and data rates may apply. Ask your mobile carrier about your plan.
How to stop
Reply STOP to any message to end texts. Reply HELP for help, or email support@getjulorahealth.com, or call +1 562 512 4974. If you stop texts, we will still contact you about your care by email and through your account.
Carriers
Supported carriers are not liable for delayed or undelivered messages.
Privacy
Messages are handled as described in the Privacy Policy and, where the content is clinical, under the Notice of Privacy Practices. Do not send urgent or detailed medical information by text, use your secure clinical channel, and call 911 in an emergency.
Emergency noticeThis is not for emergencies. If you’re experiencing a medical emergency, call 911 or go to the nearest emergency room.